Privacy policy

Our website uses so-called cookies. These are small text files that are stored on your device via your browser but of course do not cause any damage to your device.

We use cookies to make it easier for you to use our website, to tailor it to your needs, and to optimise our advertising. Some cookies remain stored on your device until you delete them. They enable us to recognise your browser on your next visit.

If you are visiting our website for the first time, a banner will appear on our website asking for your consent to the use of cookies. If you give your consent by clicking the “I agree” button, we will store cookies on your device for our anonymous statistics – without linking them to your personal data – and the banner will not be displayed again for the duration of their lifetime. Afterwards, or if you delete the cookies, the banner will reappear the next time you visit our website to seek your consent again at. If you click the “I do not agree” option, we will respect your choice and your browsing behaviour will not be tracked for our anonymised statistics. Cookies are used to recognise website visitors and to store temporary data.

This also includes cookies that store settings such as language preferences or your consent management, some of which are stored beyond the current session.

Additional third-party services (e.g. Google Maps) are only loaded if you consent to their use. These providers may set their own cookies or use similar technologies to provide their services. Further information on this can be found in the privacy policies of the respective third-party providers. We do not set advertising or tracking cookies for marketing purposes.

You have the option to configure your web browser so that cookies are not stored in the first place and/or you can delete cookies via your web browser at any time. However, this may lead to restrictions on the functionality or user-friendliness of our website.

Legal basis
Data processing relating to non-essential cookies is carried out solely on the basis of your consent in accordance with Article 6(1)(a).

Retention period
As soon as the data transmitted to us via cookies is no longer required to achieve the purposes described above, this information will be deleted. Any further storage will only take place if required by law.

Videos on our website are integrated via the external provider YouTube, LLC. We do not set any cookies in this context; however, the provider collects cookies if you play the video. Whether the embedded videos are played, and thus whether data is transferred, is determined by the website visitor clicking the video button. Further information about YouTube can be found in the YouTube Terms of Service and in YouTube’s Privacy Policy.

Furthermore, our website may also contain links to third-party websites which, in turn, use cookies. In particular, we also provide links to social networks (e.g. YouTube, LinkedIn, Facebook). Once you have clicked on the link, we no longer have any influence over the collection, storage and processing of any data directly transferred to the third party by clicking on the link, as the behaviour of third parties is, by its very nature, beyond our control. We accept no responsibility for the processing of such data by third parties. Please refer to the privacy policies of the respective third parties for information on the purpose and scope of data collection, the further processing and use of the data, and settings options to protect your privacy.

At the time of writing this privacy policy, the following links are current:

YouTube

• Privacy Policy: https://policies.google.com/privacy?hl=de&gl=de
• Terms of Use: https://www.youtube.com/t/terms

LinkedIn

• Privacy Policy: https://de.linkedin.com/legal/privacy-policy
• Terms of Use: https://de.linkedin.com/legal/l/linkedin-pages-terms?

Facebook

• Privacy Policy: https://de-de.facebook.com/privacy/policy/
• Terms of Use: https://de-de.facebook.com/terms

Instagram

• Privacy Policy: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect
• Terms of Use: https://help.instagram.com/581066165581870

We store your contact details if we have a business relationship with you or if you have contacted us (e.g. by email, web form, telephone, in person at events such as trade fairs, etc.).

The processing of your contact details (in particular: name, title, address, telephone number, email address and billing details) serves primarily to initiate, maintain and process or fulfil our contracts for goods and services.

If you are or have been in an ongoing business relationship with us, it is in our legitimate interest to invite you to events (e.g. customer events, training sessions, functions, etc.) as part of our customer care activities. You may object at any time, with immediate effect, to receiving any further invitations.

We process personal data received from you for the following purposes:

• to carry out pre-contractual measures or to fulfil our contractual obligations (Article 6(1)(b) GDPR) within the scope of the business relationship,
• based on your explicit consent (Article 6(1)(a) GDPR), if you give us your consent to be named as a reference, and
• to fulfil our legal obligations (Article 6(1)(c) GDPR).

Retention period
The data will be retained until the business relationship ends or until the expiry of the statutory retention periods.

If you are applying for a vacant (apprenticeship) position or submitting a speculative application, we ask that you provide only the data we require to provide our services. Your data is processed for the purpose of handling the application process.

Legal basis
In principle, we process your personal data as part of the application process in accordance with Article 6(1)(b) of the GDPR, as pre-contractual measures for the possible conclusion of an employment contract. Should you expressly give your consent to the storage of your data during the application process, this data will also be stored in accordance with Article 6(1)(a) of the GDPR.

Retention period
Application documents and the personal data they contain (name, address, telephone number, email address, etc.) are processed within our company solely for the purpose of handling the application process and are subsequently stored for a period of 7 months following the conclusion of the application process. Once this period has expired, all application documents will be automatically deleted. Should you give us during the application process your consent to keep your data in evidence, we will store it in accordance with your consent (Article 6(1)(a) GDPR) and delete it thereafter.

Based on your consent to subscribe to the newsletter, we use the personal data you have voluntarily provided (email, salutation, title, name, language, company, company address, telephone number) to send you our newsletter.

Once you have signed up for the newsletter, we will send you a confirmation email containing a link to confirm your subscription.

You can cancel your newsletter subscription at any time. Please send your cancellation with the subject line "UNSUBSCRIBE" to the following email address: newsletter@schrack-seconet.com. We will then immediately delete your data relating to the newsletter. Furthermore, every newsletter sent to you contains a link allowing you to unsubscribe.

Legal basis
When you subscribe to the newsletter, you voluntarily give your revocable consent to data processing, which is why we process your data in this case in accordance with Article 6(1)(a) of the GDPR.

Retention period
We will store your data in our newsletter database until you cancel your newsletter subscription.

In the context of running prize draws, we process the personal data provided by participants (usually name and email address, as well as any other information required for participation). Processing is carried out solely for the purpose of administering the prize draw and identifying and notifying the winners. The data will not be passed on to third parties unless this is necessary for the conduct of the prize draw or there is a legal obligation to do so.

Legal basis
The legal basis for the processing is Article 6(1)(a) of the GDPR (consent).

Retention period
Once the prize draw has concluded and any statutory retention periods have expired, the personal data will be deleted.

In principle, you may participate in our customer satisfaction surveys anonymously; it is not necessary to provide contact details. However, should you provide your name or email address whilst completing the customer satisfaction survey, the data will be processed solely for the purpose of contacting you to discuss your enquiry or feedback. The data will not be passed on to third parties

Legal basis
The legal basis for the processing is Article 6(1)(a) of the GDPR (consent).

Retention period
The data will be deleted one year after collection.

For some of our website functions, we use data processors with whom we have concluded appropriate agreements in accordance with Article 28 of the GDPR. In certain cases, we may be legally obliged to transfer data to a requesting government authority or a court. Beyond this, we do not pass on any data to third parties unless you have given your express consent.

At Schrack Seconet, only those departments or employees receive the personal data necessary for processing to fulfil the intended purposes.

In order to respond to some of your enquiries, it may be necessary for your message to be answered directly by the relevant department within the Schrack Seconet Group (in particular Schrack Seconet Care Communication GmbH, Schrack Seconet Care Communication Germany GmbH and Carechamp GmbH). This processing by employees of a company belonging to the Schrack Seconet Group is carried out in your best interests, as it ensures that your enquiry is answered as quickly as possible.

Please note that in order to respond to certain enquiries, it may be necessary to forward your message to the relevant department within the Securitas Group (in particular Securitas AG, Securiton AG, Securiton GmbH, Hekatron Vertriebs GmbH, Hekatron Technik GmbH), to which Schrack Seconet AG belongs. This forwarding is generally carried out in your interest – to ensure a prompt and efficient response to your enquiry – and will not take place otherwise.

Legal basis
We will only disclose your personal data to third parties if:

• you have given your explicit consent in accordance with Article 6(1)(a) of the GDPR,
• this is permitted by law and necessary for the performance of a contractual relationship with you in accordance with Article 6(1)(b) of the GDPR,
• there is a legal obligation to disclose the data under Article 6(1)(c) of the GDPR,
• the disclosure is necessary pursuant to Article 6(1)(f) of the GDPR to safeguard legitimate business interests and to establish, exercise or defend legal claims, and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data.

As a general rule, no personal data is disclosed to third parties outside the European Union and the European Economic Area. In the event of a necessary transfer within the Swiss Securitas Group, the appropriate level of data protection is ensured by an adequacy decision of the European Commission pursuant to Article 45(3) of the GDPR.

Your data will only be stored for as long as is necessary for the specific purpose for which we collected it. Details of the individual retention periods can be found above under the relevant section on data processing.

As a data subject, you generally have the following rights:

• Right of access (Article 15 GDPR)
• Right to rectification (Article 16 GDPR)
• Right to erasure (‘right to be forgotten’) (Article 17 GDPR)
• Right to restriction of processing (Article 18 GDPR)
• Right to data portability (Article 20 GDPR)

To prevent misuse, we reserve the right to respond to requests for information only in writing and, where necessary, to request proof of identity (copy of passport or identity card) from the data subject.

If you have given us your consent to use your data (e.g. via a contact form, newsletter form or application form), you may withdraw this consent at any time with future effect. This will result in the erasure of your data, unless there are legal grounds preventing this. In this case, we will restrict access to your data so that it can only be used for legally necessary purposes.

If you believe that the processing of your data infringes data protection law or that your data protection rights have otherwise been infringed, you also have the right to lodge a complaint with the supervisory authority (Article 77 GDPR). In Austria, this is the Data Protection Authority.