Traisenpark shopping mall: A pioneer in the use of mobile solutions

Traisenpark shopping mall

Traisenpark shopping mall: A pioneer in the use of mobile solutions

The Traisenpark is the largest shopping centre in the capital of Lower Austria, St. Pölten. In the course of a comprehensive revitalisation project, the shopping mall implemented a real showcase project in the field of fire prevention. Via a mobile App, staff and the fire brigade are immediately notified via alarms – this brings a clear advantage in terms of time and information.


Thousands of people visit a shopping mall in a day - if this is also the scene of a major conversion project, then special care is needed. The shopping experience should be as undisturbed as possible. This meant that fire protection was also ensured during the conversion. In the Traisenpark shopping mall, this was superbly achieved. In the course of a successful expansion, a bright ambience was created and the rental space was increased to 32,400 m². Overall, Traisenpark now accommodates over 80 stores.

The conversion is also a beacon project in the field of fire alarm systems. Whilst the shopping mall was operative, a switch was made to the current system. For the alarm system, the latest in mobile technology is now being used. The on-duty in-house technicians immediately see which detector has triggered an alarm on their mobile phone. The IACmobile App from Schrack Seconet makes this possible. As building services manager Dragan Koljanin, says convincingly, "In acute cases, we now cut out a few of the paths we took and a lot of time.Those are valuable minutes which are worth gold to us".

Direct information for the fire brigade

A special feature of the solution is the integration of the local volunteer fire brigade using mobile communication. Alarms are also displayed on the tablet in the fire brigade's vehicle on via the IACmobile App. In addition, a mail is sent with a PDF plan via the risk management system SecoLOG IP. As such, the fire brigade already has key information before they arrive on the scene. As Koljanin stresses, "If there is a fire, any additional information helps the crew orient themselves quickly. The crew now see immediately where they have to go to in the mall".

Chief fire inspector Helmut Stadlbauer, commander of the volunteer fire brigade in Viehofen, confirmed the usefulness of the concept: "For us, this alarm information, directly in the vehicle itself, means a quantum leap in managing the deployment of the crew and coordinating the auxiliary team. After all, considering the size and scope of the expanded shopping mall, this possibility is really a forward-looking step in order to use our capacities in the field of fire alarms in a way which is targeted and efficient."

Our solution

In total, there are now 12 Integral IP fire alarm panels in use new Traisenpark and around 155 fire control systems have been installed. The central control system of the safety features and equipment takes over the SecoLOG IP hazard management system.

(Traisenpark photo)

In emergencies, quick information is a key safety factor in a busy shopping mall. For this, the Traisenpark in Lower Austria uses mobile solutions. The local fire brigade is integrated in the notification chain.

(Photo: Fire brigade team)

A quantum leap in the use of deployment management through mobile information: Helmut Stadlbauer, Chief fire inspector of the voluntary fire brigade in Viehofen with his two colleagues Matthias Goll and Kurt Unfried (from left).

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