Technical support on demand via Skype™
The interaction between Schrack Seconet’s technical support teams and the customers has become even more efficient, cost-saving and client-oriented. The active usage of the new Schrack Seconet’s Support Skype™ accounts on demand will ensure better quality of request handling.
New feature of our support services for your convenience
We are pleased to provide you with a possibility to interact in real time and free of charge with our technical support members on Skype™. This will make visualisation of technical issues possible, speed up request handling and save your telephone costs. It is important to highlight that each single session needs to be arranged on demand. Please make a request either via the respective support hotline or the e-mail address mentioned below.
Please feel free to use this new feature of our support services.
For arranging a Skype™ session, please do not hesitate to contact:
Support Hotline Fire Alarm Systems
Tel.: +43-1-81157-570, e-mail: firstname.lastname@example.org
Support Hotline Communication Systems
Tel.: +43-1-81157-525, e-mail: email@example.com
The relevant Skype™ accounts:
Schrack Seconet Support FireAlarm Vienna or “firstname.lastname@example.org”
Schrack Seconet Support HealthCare Vienna or “email@example.com”